Who we are

Our website address is: https://kgkart.in.

Privacy Policy for KGKart.in

The privacy policy described here will let you to understand how KGKart process all your personal information through internet or any other platform using our KGKart website.  

According to the Provisions of “THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000, that is required for publishing the privacy policy in order to collect / use/ store/ transfer the users (customers or vendors) personal data or information. 

The user is requested to read our (KGKart) privacy policy with care before you start using the website for your needs. By reading this Privacy policy statement provided by KGKart you understand, satisfied and agree. If you are not satisfied or do not agree to the Privacy policy of KGKart we suggest not to use this website. If you agree to the terms of KGKart Privacy policy, you hereby shall provide your consent / agreement to KGKart as per Indian PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000. 

You hereby accept to share and collect any type of your personal / Non personal information by KGKart to make use of any facility provided by Website which are specified under Privacy policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. 

We (KGKart) and our Associate Companies (may be Individual or Group) are highly concerned about the users privacy of their data and information (which includes all directly / indirectly connected to KGKart or registered / not registered to KGKart, sellers, distributors, customers) to sell, to purchase using KGKart hereby will have the terms and conditions as per companies act 2013.  

Privacy policy provided by KGKart to users and entity (individual – group). 

  • The collection of information either provided by you or collected by KGKart shall have both Personal and non-personal data information.  

Personal Information:  

  1. Your Name 
  1. Your Address 
  1. Your User Name and Password 
  1. Your Phone number ( Cell Phone / Telephone) 
  1. Your email Id 
  1. Your age / date of birth 
  1. Your gender 
  1. Your ID Proof (Aadhaar card, Pan card, Driving license or any) 
  1. Your GST/ TIN number. 
  1. Your financial information (Credit card / Debit card details / Any other payment details) 
  1. Your OTP details. 
  1. Your IP address. 
  1. Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000; 
  1. Your code of communication that you use to access with KGKart. 
  1. Your information during registration process. Personal information can be collected in various types based on your registration (Registering as user in KGKart, Registering as seller in KGKart, Registering to avail any services provided in KGKart 
  1. IVRS recording while communicating with KGKart customer care. 
  1. Posting user review to products available in KGKart. 

Non – personal information. 

We will ask the details of user or seller which shall be considered as non – personal information. This information will not be aid KGKart to know / identify you personally but will help to know more about you (user / seller). 

The non – personal information includes as follows: 

  1. Your GPS location. 
  1. Your PIN code. 
  1. Your landmark. 
  1. Your internet provider details. 
  1. Your browser (Chrome, Edge, Firefox, Opera, Internet explorer, etc.). 
  1. Your Mobile Phone details. If you are using mobile version of KGKart. 
  1. Your Operating system. 
  1. Your last visited time and date. 
  1. Your recent visited products / items. 
  1. Non-Personal Information is collected through various ways such through the use of cookies. You can erase or choose to block these cookies from your computer when you get pop-up while using KGKart website. 
  1. We shall use third-party service providers to serve ads on behalf of KGKart across the internet and sometimes on the Website. These third parties may collect the non – personal information about your visits to KGKart and your interaction with our products and services on the Website. 
  • The purpose of collecting data / Information, the type of data / information provided by you to KGKart. 
  • Collection and Storage of information. 
  • This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will mention your unconditional acceptance of such updates to this Privacy Policy. 

User or Seller serve to KGKart as. 

  • All information provided by user or seller to KGKart is true, correct, and authentic and you shall enjoy all rights and permissions required to provide information to KGKart. 
  • Under compliance with applicable laws we may store, collect, process and use your data in countries other than Republic of India.  
  • We may enter into agreements with third parties (in or outside of India) to store or process your information or data. . These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data. 
  • The ultimate purpose for KGKart to collect your information is for using, storing and processing your Information, your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of KGKart entities and shall include the following: 
  1. Is to respond to your inquiries or fulfil your requests for information about the various products and services offered on our Website. 
  1. Is to facilitate your use of the Website or other services of KGKart entities. 
  1. To investigate, prevent, or take action regarding illegal activities and suspected fraud. 
  1. To trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by KGKart. 
  1. To respond to legal, judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. 
  1. To undertake forensics of the concerned computer resource as a part of investigation or internal audit 
  1. To illustrate your experience on the Website by presenting advertisements, products and offers your preferences. 
  1. To help you address your problems incurred on the Website including addressing any technical problems. 
  1. To provide you with information about products and services available on the Website and to send you information, materials, and offers from KGKart. 
  1. To send you the surveys and marketing communications that KGKart believes that may be interested to you. 
  1. To notify you important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information. 
  1. To complete and fulfil your purchase (A to Z). 
  1. For proper administering of the Website and to conduct internal reviews and data analysis for the Website. 
  1. To improve the services, content and advertising on the Website. 
  1. To provide value added services. 
  1. To provide seamless purchase experience while making a transaction through OTP SMS to your registered mobile number. 
  1. To provide various programs and initiations launched by KGKart or third party service providers and business associates. 
  1. To allow third parties who may need to contact users who have bought products from the Website regarding installation, service or any other product related support. 
  1. To implement information security practices. 
  1. To conducting academic research and surveys. 
  1. To conduct analytical studies on various aspects including user behavior, user preferences etc. 
  1. To protect the integrity of the Website. 
  1. To determine any security breaches, computer contaminant or computer virus. 
  1. KGKart and its entities shall not be responsible for the authenticity of the Information that you or any other user provide to KGKart. You shall indemnify and hold harmless KGKart and each of KGKart entities (officers, directors, contracts or agents and any third party) relying on the Information provided by you in the event you are in breach of this Privacy Policy including this provision and immediate preceding to the provision. 
  1. To analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments. 
  1. You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the KGKart entities or any person on their respective behalf, and the collection of Information is necessary for the Purposes. 

User attention and withdrawal 

The information provided by you is totally out of your own choice, you can choose not provide or allow KGKart to collect your personal details while you use our website/ Application or on later during your withdrawal of your account. With respect to your withdrawal of account your personal information provided will be stopped / erased from our website. You will not receive any notifications or updates from KGKart. In such case, you will not / should not visit any of websites or use any of our services that we provide. You shall not contact any of our entities. KGKart will not deliver any products to you after withdrawal or with missing any of required information required to deliver. We shall deny you from accessing to our website or for using any certain services that we provide in our website.   

Links to Other Sites 

We may provide links to other websites or application that may collect personal information about you. We (KGKart) are not responsible for the privacy practices or the content of those linked websites. 

Children Information 

We do not solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If the user is under the age of 18 years then you must use our website, application or services under the supervision of your parent, legal guardian, or any responsible adult. 

Advertisements on our website 

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (excludes your name, address, email address, phone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. 

Grievance Officer 

In accordance with Information Technology Act 2000 and rules made there under, in case you find any discrepancies or you have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms of KGKart, Terms of Use, Term of Sale and other terms and conditions or polices of any KGKart entity, please contact the following: 

Mr. Venkadaganapathy K (Grievance officer) 

Email: grievance_officer@kgkart.com, venkat@kgkart.in 

Phone: 8123096141 

Address: KG IT Computer Services 

71/C, Main Road,  

Thirunallar, 

Karaikal,  

Puducherry UT -609607. 

Time: Mon – Sat (10:00AM – 05:00PM) 

There may be changes in details of Grievance officer, it will updated in KGKart website privacy policy with immediate effect. 

Security & Retention 

The personal information is very important to us. We pay utmost care and ensure perfect security of protection for your personal information.  We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes. 

Changes to this Privacy Policy 

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law. 

Queries 

If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.